Admin Guide
Complete administration guide for workspace owners and managers.
Team Management
Manage your team members, invite new users, and organize your workforce effectively.
Inviting Team Members
- 1.Go to Team → Members in the sidebar
- 2.Click "Invite Members"
- 3.Enter email addresses (one per line or comma-separated)
- 4.Select role and team assignment
- 5.Click "Send Invitations"
Bulk Import
Import multiple users via CSV file with name, email, and role columns.
Remove Members
Deactivate or remove members. Their data is retained for reporting purposes.
Creating Teams
Organize members into teams for easier management. Go to Team → Groups to create and manage team structures.
Permissions & Roles
ClockEye uses role-based access control (RBAC) to manage permissions.
Owner
Full access to all features including billing and workspace deletion
Admin
Manage team members, projects, and most settings
Manager
Manage assigned team members and view their data
Member
Standard team member with basic permissions
Custom Roles
Enterprise plans can create custom roles with granular permissions. Contact sales for more information.
Billing & Subscription
Manage your subscription, payment methods, and view invoices.
Subscription
View current plan, usage, and upgrade options in Settings → Billing.
Invoices
Access and download all past invoices. Invoices are automatically sent via email.
Billing Per Seat
ClockEye charges per active user per month:
- Active users are counted at the end of each billing cycle
- Deactivated users do not count towards the seat limit
- Annual billing receives a 20% discount
Workspace Settings
Configure organization-wide settings and policies.
General Settings
Organization name, timezone, work week, and default work hours.
Tracking Settings
Screenshot frequency, blur settings, idle detection threshold, and app categorization.
Security
Two-factor authentication, session timeout, IP whitelisting, and SSO configuration.
Notifications
Configure email and in-app notifications for reports, approvals, and system alerts.
Data Management
Export data, configure retention policies, and manage data access.
Data Export
Export all organization data for backup or migration:
- Go to Settings → Data Management → Export
- Select date range and data types to include
- Download as ZIP with CSV files and images
Data Retention
Configure how long data is retained based on your plan: Free (7 days), Starter (30 days), Pro (90 days), Enterprise (unlimited).